Amenities

No Car Needed! - Below is a list of the amenities available at our property.

Bicycles

Bicycles can be rented from the front office for $15 for a full 24 hours. Each bike comes with a basket, light, and lock.

Barbeque Area

A complimentary gas grill and picnic table are available for all our guests. There are local markets nearby or cook your catch. Regretfully, the barbeque cannot be reserved in advance.

Breakfast 

We serve a small continental breakfast every morning. We have coffee, pastries, fruit, and other small items from 8 AM-11 AM. Breakfast time and products served change throughout the year. Confirm selection and time during check-in. 

Wi-Fi 

Free wireless internet access including cable tv is available in our guest rooms/ suites, pool, and common areas.

Concierge Service

Let us help you book your activities such as water sports, restaurant reservations, and all your other Key West activities. There is always something fun and exciting to experience. Call us prior to your trip for a special rate.

Housekeeping

 

Our housekeeping service is pleased to make up your room daily. IF you are traveling with your pet and would like to have the room serviced, please arrange a time with the front desk when you and your pet will be out of the room.

Nowhere is your comfort more important than your room. Our staff is focused on disinfecting high-touch areas along with showcasing a commitment to high levels of cleanliness and diligently following all sanitization guidelines. 

Night Security

Night security is available after hours. Contact numbers are listed near the front office door & on the property map that you will be given. 

Noise 

The hotel is in a residential neighborhood and maintains an atmosphere of peace and quiet, especially during late night hours. Please be courteous to other guests and our surrounding neighbors when on the property.

Parking 

Limited free parking is available on a first-come, first-served basis. When all spaces are taken in the back parking lot we have safe street parking. Expect parking difficulties during holidays and special events. Be careful not to park in marked “Permit Only” or “Residential Only” spaces which are reserved for specially-tagged vehicles and locals.

Please click here to view alternate transportation options.

Pets 

Dogs and cats (Max 2 per room) are welcome in specific rooms when available.

The nightly rate is:
Pets up to 40 pounds – $35.00 + tax per night.
Pets from 40-60 pounds (or 2 pets under 40 pounds) – $45.00 + tax per night.

Pets 60+ pounds – $55.00 + tax per night.

Long Term Stay Pet Policy:
4 nights & over (pets up to 40 pounds) – $125.00/stay
4 nights & over (pets from 40 – 60 pounds) – $150.00/stay

4 nights & over (pets 60+ pounds) – $185.00/stay

We have limited pet-friendly rooms so please call in advance to check availability. 

 

Most designated rooms allow individual pets up to 40 pounds with a specific few that can accommodate up to 75 pounds and up.

Fees are waived for Service Animals with appropriate service animal certification and identification card. ESA must still pay the pet fee.

We accept all breeds with a weight limit of up to 100lbs, as long as they are housebroken and well behaved.  If the pet is over 40 pounds or if the guest has two pets only, please call the hotel directly to book; there are limited rooms that accommodate large or multiple pets. 

Excessive damages due to non-housebroken behavior will be charged additionally to the credit card on file. We reserve the right to refuse service to guests with a disruptive dog with no refund on outstanding nights. Dogs cannot be left alone in the room unless crated. In the event that barking occurs while you are out, you must be reachable via cell phone and be able to return to the hotel once notified within 20 minutes and will not be able to leave the dog unattended for the duration of your stay.

For guests, planning to be on a water sports venture or have other plans that would render them unable to return in our set time frame please see the pet sitters listed on our activities page. We apologize, but at this time we do not have crates available for rent on the property. However, should you need to rent a crate, please contact Cathy at The Hip Tourist: 305-292-3332. Click here to view information about local Pet-Friendly establishments and activities to do with your pets in Key West.

Pool 

The pool is open to registered guests from 8 am to 10 pm and is heated seasonally. If we receive noise complaints, the pool will be closed for the night and guests asked to return to their rooms. GLASS IS NOT PERMITTED ANYWHERE IN THE POOL OR GARDEN AREA. You and your party are responsible for the alcohol brought and consumed on the property. Please use the trash cans provided. Thank you.

Smoking

For the comfort and safety of our guests, all rooms at The Palms Hotel are non-smoking.

Smoking is permitted only in designated areas. No smoking in the rooms or balconies or else a fine could incur. 

Spring Break

The Palms Hotel does not tolerate late-night partying or excessive noise. Our guests are here to relax and enjoy their time in Key West. If you choose to party, please keep in on Duval Street. If anyone affiliated with your group is causing a disturbance to other guests the entire party will be evicted from the property immediately and no refund will be awarded. All guests must be 21 years of age. If you are under 21 you must be accompanied by a parent or guardian.  A $200 Deposit will be due at check-in during this time which will cover any possible Property Damages. Will be refunded accordingly after check-out.